Chandail Needlework
2400 Mid Ln #340
Houston, TX 77027
(713)524-6942/(832) 209-6567
series.chandail@gmail.com
 

 

SHOP POLICIES 

Thank you for purchasing your needlepoint supplies and stitch guides from Chandail.
 Please note some of our policies:


-All sales are final.
-Canvases are non-refundable and cannot be exchanged.
-Threads may be exchanged within 10 days of purchase with receipt.  Threads are non-refundable.
  
-National Teacher Classes require a deposit at sign-up time.  Call the shop for deposit price.
 The deposit is non-refundable but can be transferred to another class within one year.
  The Class Fee must be paid one month prior to class and is nonrefundable or transferable.

-Shop Classes require sign-up.  

-Chandail has an optional stitch guide service with purchase of threads:
Chandail can write a stitch guide for a canvas purchased from Chandail for a fee of $20.00 unless it is over 12"x12" when the fee will be $5.00 per page.

The fee for a stitch guide for a canvas not purchased from Chandail will be $5.00 per page.
 
-Please call the shop regarding policies and refunds for Chandail's series and projects.


(Chandail has the right to refuse service.)